Luxurious Stay at Bahia Principe Grand Turquesa in Playa Bavaro, Dominican Republic

Thais Munique

nov 29, 2021

5

Lugar fantástico, com muito entretenimento para as crianças e também adultos, piscinas gigantes e águas quentinhas que parece até de chuveiro uma delícia. Vários restaurantes tanto dentro do resort quanto na beira da Praia e com muita variedade de comida e de frutas, bebidas todas inclusas e uma seleção para quem curte. Wifi pegou normalmente no lobby, para ter nos quartos paga uma taxa de 9 dólares o dia o que não vale a pena já que a graça é curtir o lugar e jao2 se engiar no celular. Hiper recomendo para Família com crianças e até mesmo para adultos solteiros ou casais pois há acomodações somente para adultos. Vivi um sonho nos 5 dias que passei por lá, fomos em 3 adultos e um bebê de 1 ano. Fez sol durante 4 dias e no último dia começou a chover muito mas por pouco tempo mas o sol não abriu ficou apenas o mormaço.

Flávio Chaves

nov 29, 2021

5

O Júlio da animacion es fantástico espetacular. Tem muchas energia alegria trabalha mucho. Deve ser promovido a líder. É mucho carinhoso. Mucho simpático. É fundamental para a animacion do Hotel.. Sem ele
não seria bom. Juan também é Muito bom. Beijinhos de Portugal para eles e também para o José. O Júlio é o Melhor.

Filipe SV

nov 29, 2021

4

Boas condições e hotel bom em geral. Só têm wifi grátis no lobby. Senti que de todo o resort este é o hotel mais fraco, não podendo usufruir de coisas que hóspedes dos outros hotéis do resort podem.

Antonio Pereira

nov 29, 2021

2

Sou cliente dos HBP desde 2004 quando vim a 1vez a R.Dom. gostei tanto que voltei 8anos seguidos... Este ano resolvi voltar...que diferença... Acabou o chek in no autocarro, acabou o baile e o cocktail de bemvinidos, acabam as chávenas para o café expresso, a animação tem sido uma pobreza, os quartos são iguais e com a mesma mobilia de a 9anos, a limpeza geral já não é a mesma...o restaurante do Turquesa é fraco... Mas em compensação temos vendedores a cada 5minutos a tentarem impingir tudo e mais alguma coisa. Enfim...passou a ser um centro comercial. NãoVolvere...😢

Eila Torelli

nov 29, 2021

5

Indico o Bahia Turquesa por que foi uma dasminhas melhores férias. Estive na minha lua de mel no Bavaro, gostei tanto que resolvemos voltar novamente sóque desta vez voltamos com nossas três filhas para o Bahia Turquesa um hotel voltado para familia, ótimo para quem vem com criança. A praia élinda, o staff em geralforam espetcularescom uma energia radiante. Na parte da comida gostei, tinham uma boa oferta, um hotel super limpo e nosso quarto era bem aconchegante. Obrigada por esses 7 dias maravilhosos!!!!!

Nuno Bastos

nov 29, 2021

4

Adorei foram 10 dias muito bem passados muito acolhedor as praias maravilhosas as piscinas comida podes comer até rebentar , sítio para Quem quer relaxar e não se preocupar com nada , só não dou 5 estrelas por 2 coisas1 os lençóis cheiravam mal , quando dobram a roupa ainda molhada fica com aquele cheiro nem preciso explicar ( pode ser da humidade) 2 nos pagamos um serviço com tudo incluído mas os funcionários estão sempre a pedir grojeta e não largam o pé em quanto não deres é horrível acaba por ser muito aborrecido porque é constantemente, tentam sugar ao máximo

Tânia Beralde

nov 29, 2021

1

Estive aí em maio 2018.seria a viajem dos meus sonhos!!mais não foi!! Lugar maravilhoso,comida excelente, porém,passei por momentomuito constrangedor logo na chegada. Perdemos o voo de conexão em Lima (Peru),ao chegar no hotel com um dia de atraso,fui informada pelo atendente,que minha reservahavia sido cancelada. Imagina o pânico que me deu? Enfim, fiquei por volta de 3horas vhorchor na recepção,com fome, apavorada,os pernilongos quase me comendo...e nada de reslvres. O atendente queria que eu pagasse a estadia pra poder ir pro quarto e eu dizia q não tinha dólares...e sim que eu tinha uma reserva. Depois de muito chorar e reclamar de gome,fomo f levados ao restaurante. ..comida boa... porém a essa altura eu já estava com dor deCabeça de tanto chorar. Depois de passar por dois funcionários, resolvi ptoprocu um terceiro,que em questão de 3minutos encontrou minha reserva!! Endim,fomos pro quarto,cheirava mofonão tinha tomadas suficientes, banheira nan escoava bem. Pedi pra trocar de apartamento...noscolocaram num bem melhor....de frente pra piscina.. Questionei então,se seria possível prolongar em 1dia a estadia,o que todos que estavam no mesmo voo conseguiram pagando uma taxa simbólica em seus hoteis....enfim... Perdi a diaria.perdi um dia chorando...e não tive nem como reclamar,poi p não ha no Brasil quem responda por esse hotel. Resumo...em breve pretendo voltar a Punta cana... mais não quero passar nem perto deste lugar!!.. Falha na comunicação interpessoal me fez passar a maior humilhação da minha vida,jaque os outros que estavam na recepçãonan entendam nada.

Anthony Caceres

ago 29, 2021

5

Estuve hace 3 años y fue todo super excelente. En la pagina del Hotel sale como que esta enmantenimiento o remodelacion. Me gustaria saber si ya para el mes de julio del proximo año estara disponbile.

It consultant

jul 29, 2021

5

Exelente complejo

Joey Camejo

jun 08, 2021

1

I would start by saying that we did a reservation thru Expedia and at first one of our rooms where canceled for no reason, then we decided to re do the reservation witch was acceptable for us to do, Then we show up to the resort after a 3 hour ride from the capital at 8pm, we where a group of 6 adults with 3 kids, my wife made the reservation under her name and at no point they mentioned that we needed our passport to go in to the place, after speaking to the director of the place witch he never care that we where in a curfew very enforce by the Dominican government due to covid, we where force to stay at a local hotel so we wouldn't get in trouble driving back under a curfew they are lucky to get a star.......

A Renee

mar 18, 2021

2

The resort itself was clean and the beach was nice, but the food overall was awful, with the exception of the smoothies and fresh omelets in the morning. Don't even bother with the restaurants. They act like they are fancy and require reservations, but it is worse than airplane food. The Italian restaurant is definitely the worst. I didn't know it was possible to mess up italian so bad until I stayed here. The desserts are like those weird tasting desserts at Chinese Buffets that nobody touches. I tried to stay positive and focus on the beauty of the beach, but having no good food options is so frustrating. I also don't recommend leaving the resort as there were people with machine guns riding around on motorcycles as we drove from the airport. The employee at the omelet station was trying to hit on me and trying to get me to put my phone number on a napkin while I waited for him to make my omelet, which made me very uncomfortable as a guest. Just overall don't recommend visiting here.

Jose Juan Peña

mar 01, 2021

5

La gente es muy amable y sonriente! Les falta capacitación para el nivel resort, pero todo lo resuelven con una gran sonrisa

David Torres

mar 01, 2021

4

Fue una excursión bonita pero le doy 4 estrellas ya que el parque acuático que tienen para los niños solo lo abren los fines de semana y cuando llegue con mi familia se pusieron tristes al no poder hacer uso de ello.

Cesar Garcia

ene 29, 2021

5

Lugar muy lindo , todos los meserosy 3n general muy atentos ...

Romeo Jones (UCMeeeee)

ene 29, 2021

5

Beautiful place, the beach is breath taking . I would love to visit again

Daniel

nov 29, 2020

1

Verifiquem sempre as letrinhas pequenas onde diz que você precisa levar o cartão físico que fez a reserva , sem ele você passa por um sufuco...então não perca seu cartão..não seja roubado..não compre com cartão virtual.. Pois este hotel requer esta grande estupidez....

Benita Castro

nov 29, 2020

5

Me encantó todos es hermoso y muy limpio todo lo que más me gustó fue ir a ver los delfines son maravillosos y muy adorable

Miriam Diaz

nov 29, 2020

4

Si es como lo vi hace 4 años es un lugar familiar muy agradable cundo mis recursos lo permitan iré

Alexis Berté

nov 29, 2020

5

Excelente hotel , gente muy hospitalaria y comida de primer nivel. Impecable el mantenimiento del predio. El servicio en la playa es perfecto o casi.

Valerie Richardson

feb 12, 2020

5

Great vacation spot for families. The staff was great and the rooms were spacious and clean. One suggestion to add more native food to the menu.

Yvonee Bell

ene 14, 2020

2

The staff members was rude, even down to the management this is not how you run a business. I will never return and waste my money. Your need to learn how to treat guess and make them feel welcome this place was not it.

Erica M

nov 29, 2019

2

I never write negative reviews but unfortunately I feel obligated to inform others who may want to stay at this resort. We were locked out of our room multiple times a day Because there was some kind of issue with the door lock. Not only was it nearly impossible to speak with someone who understood our issue but the treatment I received by most of the front desk and concierge staff was disrespectful and I honestly feel as though I was discriminated against.There were some pros: The beach was beautiful and service was great. The server promptly provided drinks right to my beach chair and was very friendly. The hotel room was very clean and our housekeeper was nice enough to unlock the door for us since our keys didn’t work. The fruit buffet was beautifully presented and all of the buffet/restaurant staff were friendly and professional.

Brian Melville

set 07, 2019

2

Employees had bad customer service skills from the front desk to the lady that reserve tables for the restaurant, the bar and by the way we speak perfect Spanish. We was very disappointed with the service and the treatment I will recomend better training and better communication skills is much needed. I will ask a question and and they will not know or tell me to look at the map. We asked to talk to a high rank manager and they refuse to assist us with your request. I have to say the restaurant experience was great the only thing good I have to say about the place.

Michelle Caspenenti

ago 31, 2019

5

What an amazing place, on holiday here at the moment and everything is superb. Staff friendly and can’t do any more for you, food is amazing and the selection to choose from is outstanding. There is loads to do, entertainment, water park, high ropes, several pools/bars/ice skating and amazing excursions. The hotel is so clean. In fact it’s spotless. There are Always sun beds free and no queues for things. Beautiful surroundings. It’s paradise. It’s extremely safe and I like it much better than the sister hotels bravaro and Punta Cana as it’s more personal and friendly. My daughter hurt her foot at the pool and within seconds the lifeguard was there helping her, they have checked on her every day to see how she is. Taxis to the mall are also free so you can explore the surrounding areas. Could not wish for a more magical dream like place and holiday. It’s way more than we expected and worth every penny. I’ll be back.

Dana Baltaji

ago 25, 2019

5

We had a wonderful stay. The staff is helpful and very nice, the entertainment team is always coming up with fun activities (super juan was amazing). The rooms are spacious, the buffet is very generous and the pools are very clean.

Tatiana Kolpakova

ago 15, 2019

5

Great week with kids. Lots activities for kids like waterpark, hanging ropes town, mini golf, etc. Mini disco every evening with the great team of animators. Several swimming pools with music and volleyball net, the beach had some weeds but being cleaned several times a day. Water activities on the beach like banana boat, etc. The food variety is very good, the room is big and has everything you need, my kids (8 and 10) loved it and begging me to come to that same place next year (even started saving money to pay for the room!)

Julio Quiñones

ago 13, 2019

5

We were a group of 22 people from P.R. Celebrating our gathering after 40 years. It was an amazing experience, mostly because of the people caring for us, bell boys, bar tenders, waiters/waitresses, front desk, room maids, it was an array of happiness every single day because of the staff. Thank you all, you were and you are the best of the best. If you miss this place you miss a lot.

Luis Santofimia

ago 11, 2019

4

I was in Bahia Principe Turquesa with my two kids, and it was a great experience for them. The hotel needs some maintenance, it has some fixed that looks like a quick workaround. In general the hotel is good for the price, but if we talk about Bahia Principe and its marketing, we hope more than we get (me at least). BEST: Entertainment people, they are awesome!. Water park for kids, It should had some slides for teens guys, is just for little ones... WORSE: old loungers and poor shades. Thematic restaurants needs to improve the quality to consider it as "Thematic Restaurant".

Douglas Bell

nov 29, 2017

4

This is a really nice resort and very well maintained and well run.The Grand Bahia Principe actually is a huge resort which is split into 5 or 6 subsections given names like Turquesa, Blue, Green, etc.Because it is so big, there are small purpose built shuttles which act like a bus system to move people from one end to the other.The system is very efficient and easy to use.They leverage their large size to be able to provide some impressive facilities.One drawback is that their beach section is busy, however we were always able to find chairs.The beach is also well groomed.

Specialk1954

Wedding Destination

4

We had a fabulous time here. There were 26 of us in total for a destination wedding. All ages required stays in 2 separate resorts within the large complex -Turquesa for the families with children...

captainandspecialk

Destination Wedding

5

Just back from a wonderful week. It's awfully tough to wake up each day to +28C and sun all day, especially when it's -28C with 10cm of snow back home. Turquesa is one of several resorts on a huge...

mamabear19602015

a great resort

4

The resort is top notch the staff so friendly the food is amazing and every thing is spotless our only complaint were the screaming crying vomiting children it's a great family resort and champagne...

ihpsf

Good but not great.

4

I wanted to start off this review stating that I have been to a number of All Inclusive hotels. We understand that Covid has been a great impact on the hotel industry and that employees/staff are...

Marsha E

clean hotel lovely pool

4

We stayed at this hotel and found it to be very clean. The rooms were large with large bathrooms and balconies. The food at the main hotel in the buffet was very good with a good selection. We...

Sightsee558004

terrible experience

1

rude front desk. accommodations were horrible. fear of workers being in your room while you were not there is highly probable. be careful of what you drink and who you get it from. do not wonder...

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